Contact Us

Reach out to us by email or use the form below.

EMAIL: measureandcutt@gmail.com

FAQ

How fast do items ship?

All items should ship within 3 business days, volume of orders may delay this time frame. As a small business, we print 3D purchase items on demand. All items will be shipped USPS unless requested otherwise.

Can I return items?

Please inspect and reach out within 14 days of receiving your items! We are all human, and humans can make mistakes! Please reach out so that we can correct the issue and help prevent other customers from having the same problem.

All sales of digital items are final, and no returns will be issued.

Cut fabrics and Custom orders are not eligible for refunds, no exceptions.

Ready-made bags are non-refundable unless there is a material defect - contact us to discuss.

Do you ship internationally? Are there extra fees?

We only ship within the United States. At this time, we will not be shipping internationally.  Based on the number of requests, we may make a change in the future.  Please email measureandcutt@gmail.com to discuss shipping.

Where can I find pattern support or contact information?

Email is the best measureandcutt@gmail.com

Please avoid using Facebook / Instagram messenger, as we might not receive notifications.

What all comes with the rental of the industrial sewing machine?

Each of the Thor RE 0303 comes with a right zipper foot and left zipper foot a smooth, narrow foot and the standard foot. Each station has four bobbins multi tool to adjust pro attention and or for per speed. Each station will have the option to include double-sided tape fabric scissors, snips, 1 inch roller, lighter, marking tools, tweezer.

See our Sewing Machine Rental page for more information.